Return & Warrenty
This merchandise can not be returned or exchanged without any quality problems . Please carefully confirm the details of the goods and their own needs before purchase, mind the natural freshwater pearls pits, lines and other normal phenomena of the customer please be careful to order.
If there is a quality problem with the product, you can return it unconditionally within 30 days from the date of purchase.
Warranty
Unconditional warranty period is 30 days
During this period if the goods have quality problems, we will provide you with free repair or replacement services
Package Lost Compensation
If the package is lost during transportation, compensation service is provided. However, the customer needs to go to the local post office to issue a certificate of lost package, we will be based on the proof of the corresponding processing.
About Natural freshwater pearls
Natural freshwater pearls with pits and lines are normal phenomenon, not a quality problem. We have clearly prompted in the product details, if you mind this, please buy with caution.
Please Note :
We are committed to providing you with quality after-sales service, if you have any questions or problems in the process of using the goods, please contact our customer service team in a timely manner, we will be happy to serve you.
The final interpretation of these after-sales terms and conditions belongs to our company.
Frequently Asked Questions
Q: When can I expect my order confirmation?
A: You will receive an email confirmation of your order once the transaction has been successfully processed at checkout. Be sure to double check the email entered when placing your order. If the notification hasn’t made it to your inbox, it can sneak into your spam folder.
Q: When can I expect my order confirmation?
A: The jewelry from Essimora Studio can not be returned or exchanged without any quality problems . Please carefully confirm the details of the goods and their own needs before purchase, mind the natural freshwater pearls pits, lines and other normal phenomena of the customer please be careful to order. If there is a quality problem with the product, you can return it unconditionally within 30 days from the date of purchase.